This page explains what information we collect when you contact us, request a quote, or use our website, and how we store and protect it. We keep our practices straightforward and transparent.
When you submit a form on our site, we receive your name, email address, phone number, and the message you write. We also collect basic technical data such as your browser type, device information, and pages you visit, to understand how the site is used.
We use your contact details to reply to your inquiries, send you requested documentation about our industrial mixers and conveyor ovens, and follow up on quote requests. Technical data helps us improve site performance and fix errors.
Our site uses cookies to remember your preferences and to collect anonymous analytics about traffic patterns. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
Information you submit is stored on secure servers managed by our hosting provider. We do not sell or rent your personal data. We may share it with service providers who help us operate the website or manage email communications, and only to the extent needed for those services.
You have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below.
For any privacy-related matter, email us at info@jaimepatisser.com or call +60 13 485 8275. Our office is located at Bukit Tabur West Trail, Selayang Municipal Council, Selangor, 53100, Malaysia. We respond to privacy requests within 30 days.